Shipping policy
Ireland
Please note: The maximum shipping cost for the Republic of Ireland is €6.75. If you are charged an extra fee for an order below €70.00 containing books or stationery, you will receive a refund after placing your order. We apologise for any inconvenience caused.
We offer FREE delivery on Gift Voucher purchases.
We offer FREE delivery on all purchases over €70.00
We charge €6.75 for purchases less than €70.00
Our chosen postal partner is AN POST.
United Kingdom, Europe and the Rest of the World
We offer FREE delivery on Gift Voucher purchases.
United Kingdom & Europe - We charge €15.00 delivery on all goods to the United Kingdom & Europe
FREE DELIVERY ON ORDERS OVER €175.00
The Rest of the World - € 25.00
Delivery Period
Republic of Ireland: 24 hours to 4 days, depending on the day of purchase
United Kingdom: Usually within 7 business days
EU: Usually within 14 business days
Rest of the World: Usually within 21 business days.
Additional Information
For all dispatched parcels, the recipient will receive a notification email to confirm the goods have been dispatched along with a track and trace number. You can check the status of your order on www.anpost.com. As goods are shipped during working hours, we would appreciate if you could make sure that someone is available to accept your delivery. You must provide a contact number to allow the courier company to contact you. We will not ship your goods without a contact number.
Should an item be out of stock, we will let you know as soon as possible when delivery can be expected. Delivery is at the risk of the consignee. Deliveries are not made to P.O. Boxes.
We use reliable postal services however we shall be under no liability for any delay or failure to deliver the parcels within the estimated timescales.
Terms of payment
The goods are delivered against payment by credit card (Master Card, Visa Credit Card, Visa Debit Card). Our payment partner is Shopify. You can also pay using PayPal.
Click and Collect
When ordering your purchases, you can opt to collect your items in store. Our collection point is FYFFES THE SQUARE ABBEYLEIX Your order will be ready for collection 24 hours after the order has been placed from Monday to SATURDAY. If your order is placed after 12.00 pm on ANY DAY it MAY not be available to collect until THE FOLLOWING DAY.
When collecting your items in store, remember to bring your order confirmation email which will be emailed to you once your order has been completed. We will accept the email in printed format or on a tablet or smart phone.
Photographic identification must also be presented when collecting goods; we will accept a Driver’s License or Passport.
What happens after I place an order?
When your order is placed we will send you an email to confirm all your details are correct. Once we have dispatched your item(s), you will receive a second email from us noting your delivery information and tracking number where applicable.
Gift Cards
We offer FREE post for all Gift Vouchers ordered. Gift Vouchers will be dispatched within 24 hours of order and can be personalised with a message if requested at the time of order.
All Gift Voucher orders are sent with An Post registered postal service.
Please note – Gift Vouchers cannot be returned once purchased and cannot be exchanged for cash or other gift vouchers. Gift vouchers purchased in-store or on our website cannot be used as a form of payment on the website; they may only be used in-store. We cannot take responsibility for any gift vouchers that are lost, stolen or used by someone other than your recipient after delivery. Make sure that your recipient has received their Gift Voucher, as it is their responsibility to keep the Gift Voucher safe.

